Frequently Asked Questions
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Why do I have to pay a setup fee for FREE hosting?
This is a one-time setup fee to discourage scammers and fraudsters from abusing the service. Once upon time we were 100% FREE but we were constantly finding criminals had setup sites for illegal purposes such as phishing, scams and spamming. Since we introduced the setup fee we have not had this problem as criminals will not pay with own paypal account or credit card, and if they pay with a fraudlent card then we find out pretty quickly.
And cmon, it is less then the cost of a beer. -
Why do you charge for the Plus plan?
At the end of the day it costs time and money to provide hosting and support, the Plus plan makes a very small contribution toward covering that cost by providing some extra resources and features for those that need it. Our costs include things like software licenses, hardware maintenance, electricity, cooling, systems monitoring, support. CFMLdeveloper.com receives no support or sponsorship from Adobe. -
I have signed up for the hosting, what now?
You should receive a welcome email with all your login details and instructions right away. If you have not received it then please check your spam folder to make sure it has not ended up there.
Paypal can be rather flaky with its callback procedure and often doesn't let the control panel know that the payment was comple, so if the welcome email has not arrived after a couple of hours then please contact me and let me know the username you used to singup.
Please also make sure you add the domain cfmldeveloper.com to your whitelist so that emails do not get spam filtered. -
I got my login details but they do not work
Did you get impatient and start using the lost password option on the login page, if so then each time you did this it reset your password. So if you did it 2 times then you will need to wait for the 2nd lost password email as that is now your current password. If you do not get the emails then please us ethe feedback button to request support.
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How do I setup a ColdFusion DSN (Data Source Name)
At time of writing this is not posisble to do within WebsitePanel, so you must request DSN's to be setup manually by submitting THIS FORM.
If you are using Railo then you do this via your Railo web admin.
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What are my FTP details?
Please refer to the welcome email you received which contains your login details, or feel free to login tot he control panel and change them.
- Where are the server connection details
In WebsitePanel, select your hositng Space page, now over on the right you will see a "view space summary" link, click this link for all the details.
In WebsitePanel, select your hositng Space page, now over on the right you will see a "view space summary" link, click this link for all the details.
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Is there a control panel user guide?
Yes, please refer to the main support page and you will find some links to video tutorials and guides. -
My CFML pages are not working
You need to enable ColdFusion under your website properties page/Coldfusion tab in the control panel.
There is also a bug in WebsitePanel that requires you to enable the "virtual directories" first and then the "Coldfusion extensions" otherwise the CFIDE directory will not work properly. -
My Coldfusion DSN is not working
Have you requested a ColdFusion DSN to be setup, if not then see above, an ODBC DSN will not work with CF.
Make sure the DSN details you supplied were correct and that you have not since changed the database name or database login details.
If the login details were not saved in the DSN then you must pass them in your code, or vice versa.
If you are using RDS, then your data sources must be added to your sandbox, see THIS FORM .
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How do I enable Railo
check this blog post http://www.cfmldeveloper.com/post.cfm/railo-now-available-on-new-websitepanel-servers
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Where is the Railo admin?
http://yourdomain/railo-context/admin/web.cfm
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How can I use coldFusion RDS?
Please use THIS FORM to request RDS access.
Now make sure the following URL is working, it should say "Hello world". http://<your domain>/CFIDE/test.cfm.If the above URL is not working then make sure you have enabled the Coldfusion settings in WebsitePanel Website Properties page. You will need to enable the "virtual directies" first and then the "coldFusion extensions" otherwise the CFIDE directory will not have the extensions enabled.One you have your RDS login and you have confirmed the above URL si working then RDS access should work.
Railo does not use RDS.
- How do I send email using CFMAIL
CFMAIL is supported, however you will need to provide your own outgoing email server (SMTP) details in the cfmail tag. If you are using your own domain for which you already have email, then use the same details you use in Outlook or whatever email client you use to send email normally. If you have a GMAIL account then you can also use this, please refer to the Gmail SMTP settings for more info.
Alternately you can signup for a FREE CFML Developer Google Apps accounts and use that to send email.
CFMAIL is supported, however you will need to provide your own outgoing email server (SMTP) details in the cfmail tag. If you are using your own domain for which you already have email, then use the same details you use in Outlook or whatever email client you use to send email normally. If you have a GMAIL account then you can also use this, please refer to the Gmail SMTP settings for more info.
Alternately you can signup for a FREE CFML Developer Google Apps accounts and use that to send email.
Still got questions? check the community forum




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